Upgrade your plan

You can upgrade your eHive plan to create more records, upload more images, and access other features.

How upgrades work

  • You can upgrade your plan at any time.

  • Your current subscription is factored into your purchase.

  • We will credit your remaining subscription time against your upgrade costs.

About each plan

For benefits and pricing of each plan, see Pricing.

Upgrade your plan

  1. Log in to eHive.

  2. Select Settings on the menu.

  3. Select Account status.

  4. Select Upgrade plan or renew subscription.

  5. Select the subscription term (one year or five years).

  6. Select the plan you would like to upgrade to.

  7. Enter your billing address details and select Next.

  8. Enter your Visa or MasterCard details. Your credit card details are not stored by eHive.com or Vernon Systems Ltd.

  9. Select Place your order. Your payment will be processed by DPS.

Confirmation and tax invoice/receipt

From the Confirmation screen, please print your tax invoice/receipt for your records. Select the Tax Invoice/Receipt link to open a PDF file.

If you are not taken to this screen automatically, your payment has not been processed correctly.

Currency

  • If you have specified New Zealand as your country, you will see the amount in New Zealand dollars. All other transactions will be processed in US dollars.

  • Wherever you are in the world, the US dollar amount will be converted into your local currency, and the conversion will be completed by your bank.

  • The conversion will be from US dollars to your local currency according to your bank’s conversion rates.

  • Transactions completed in New Zealand will have GST added to the subscription amount. This will be detailed in your receipt at the end of the process.

Other payment options

If you don't have a Visa or MasterCard credit card, or require payment in your local currency, please email us to request an invoice (info@ehive.com). Payments made in this manner will incur an additional manual payment fee.

If you have any questions about eHive products or the payment process, please refer to the Payment and Refund Policy.

What if I don't renew my subscription?

If your subscription lapses your content will not disappear. You will still be able to view your records, but you will not be able to create new records.

Log in when you can make payment and follow the instructions for renewing your subscription.

Please see our Terms and Conditions for information about accounts that have lapsed for an extended period of time.