User profiles and roles

Learn how user profiles and user roles work in eHive.

About user profiles

When you create an eHive account, you also create a user profile.

Every eHive account has at least one user profile. If you are on the Silver, Gold, or Platinum plan, you can have more user profiles.

Logging in

Each user profile has its own login details (email address and password). Many people can log into and share a user profile. So there is no limit to how many people can use your eHive account at the same time.

You can require all users to log in with multi-factor authentication. When multi-factor authentication is enabled, users will receive a one-time password via their email address when they log in. The password is a six-digit number that is entered into the second authentication step in the eHive log-in process.

Log in to My eHive.
Select Settings on the menu.
Select Users.
Under Multi-factor authentication (MFA) settings, tick Enable MFA for all users.
Select Save.

About user roles

User profiles must belong to one of these user roles:

Admin
Curator
Viewer

Admin role

The admin role can access all functions in eHive that are available on your plan.

Every account has to have an admin user. So if you are the only user, you are the admin.

Curator role

The curator role is allowed to:

View records
Create records
Edit records
Delete records
Search
Create reports

The curator role is not allowed to:

Change settings
Edit account details
Delete records in the recycle bin

Viewer role

The viewer role is allowed to:

View records
Search
Create reports

The viewer role is not allowed to:

Create records
Edit records
Delete records
Change settings
Edit account details
Delete records in the recycle bin